Manager, Mobile Programs, GSA
Jacob is changing how the federal government operates one 'mobile moment' at a time. As Manager of Mobile Programs at the General Services Administration's Office of Citizen Services and Innovative Technologies, he facilitates the MobileGov Community of Practice--- a cooperative collection of more than 1200 federal employees helping each other implement anywhere, anytime government. Under Jacob's leadership, the community has developed a volunteer mobile testing program, an official registry for public facing government apps, user experience guidelines and structured content models for sharing web content across agencies. Jacob has been recognized as one of the Top 25 Most Influential Government Innovators Under 40 by FedScoop.